Quick Answer: What Happens If Seller Doesn’T Respond To Return Request Shopee?

Can I refuse my Shopee order?

You can instantly cancel your order within an hour after payment is verified and/or before the seller arranges pickup/enters the tracking number.

If a paid order is canceled, we will automatically process a refund to your account.

If the cancellation is raised after 1 hour, the request has to be approved by the seller..

Can eBay sellers refuse refund?

Yes, seller can refuse but if you ask eBay to step in and help and eBay finds it in your favor, the seller is obligated to accept the return.

What happens if seller doesn’t respond to return request lazada?

Help Center | Returns | Lazada MY The remaining time for Seller response is shown in a blue banner notification on the top of your ‘Return Details’ page. If there is still no response after 3 working days, your Return Request will be auto approved, and you are required to drop off the item to be delivered to seller.

How do I return a seller to Shopee?

Step 1: Go to Me, then select the “To Ship/To Receive” button under My Purchases. Step 2: Tap on the order that you wish to request for a return/refund. Step 3: Tap “Return/Refund” at the bottom of the page. Note: Make sure that you have not clicked the “Order Received” button to be able to request for a return/refund.

How do I track my Shopee refund?

How to know if my refund case has been approved? From Shopee App, Click “ME” and then Click on “My Purchases”. Find your order under “Cancelled” or “Return/Refund” Tab. Select the order by clicking on the name of the order. You will be able to see the status of your order from this page.

What happens if seller doesn’t respond to return request eBay?

If the seller doesn’t respond within that time, go to the Resolution Center to escalate the case to Customer Support. … When Customer Support decides a case in your favor, we’ll send your refund to the PayPal email address you used to purchase the item. This may take a few days. Learn more about the refund process.

Can I refuse to accept lazada delivery?

The courier will have no choice but to return the item back to the seller or warehouse, because you can’t force someone to accept the delivery of an item. Most Lazada sellers have experience handling returned items and it’s not uncommon for customers to refuse the item because they can’t pay for it.

How do I cancel an order on Shopee if its already shipped?

InformationStep 1: In the Me page, tap “To Ship”.Step 2: Under the “To Ship” icon, tap the order that you want to cancel.Step 3: Tap “Cancel Order” at the bottom of the Order Details page.Step 4: Choose a reason for cancellation and tap “Cancel Order”.More items…•

What happens if buyer does not return item?

Refunds: If a buyer doesn’t send back an item, you don’t need to issue a refund. Replacements: … If a buyer shipped a return and you think it may be lost in the mail, wait for the buyer to open a case.

How long does a seller have to respond to a return request?

You have 24 hours to respond to customer’s messages. Always check your seller account at least once a day.

How long does it take for Shopee to refund?

Your refund will be processed immediately after your Return/Refund or Cancellation Request Case has been approved. *Checkout article: “What is ShopeePay?” for more information. If you pay using credit / debit card, your payment will be released back to your card in 7-14 working days.

What if the seller doesn’t ship on Shopee?

If your order was shipped out and not yet delivered within the expected delivery date, for Paid orders with an expiring Shopee Guarantee period, tap on “Extend Shopee Guarantee” on the Order Details page and Shopee will hold the payment for 3 more days.

Do I get refund if I cancel Shopee order?

Yes, you will be able to receive your refund once your cancellation request is approved. A notification will be sent through the Shopee app and email to inform you about the refund. At the same time, the refund of your payment will be released back to you immediately.

How long does it take for a refund to go back on your debit card?

A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank. You might be wondering why your purchase goes through immediately, but the refund takes longer?