Quick Answer: How Do I Send A Message To EBay Customer Support?

How do I speak to eBay?

To contact us:Click Help & Contact at the top of most pages.You may be asked to sign in.

Select the topic that best matches your issue from the menu.We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.More items….

What are eBay’s customer service hours?

The customer support team is based in Utah, California and the Philippines and as I mentioned above is open Mon-Fri from 5am-10 pm and Sat-Sun from 6 am to 6 pm PST. Another number which I have seen circulated on the internet is for eBay’s Fraud Detection department, you can try reaching them at: 866-643-1607.

Should I give my PayPal email address to someone on eBay?

It is a scam. You do not need to EVER provide your PayPal email address to any buyer. Invoices are all done automatically via eBay. I suggest that you refund any payment and Cancel this transaction immediately.

Does eBay have live chat?

Live Help allows you to ask your questions to an eBay representative live using an instant messaging service. Upon clicking on the button, you will be asked for your User ID and email address to start chatting. … Live Help is available 5 days a week Monday to Friday from 8.30am to 4.30pm SST.

How do I contact eBay Resolution Center?

Visit the Customer Support section and click the “Call us” button (telephone logo). You will be presented with the telephone number, 866-540-3229 and a passcode which has an expiration time.

How can I send a message to eBay?

How to send a message on eBayFind the item in your Purchase History.Select the More actions dropdown menu and select Contact seller or Contact buyer.Type your message and select Send.

How do I contact an eBay seller before buying?

Contacting a seller before you buy an item Go to the Seller Information section at the top of the listing and select Contact Seller. Choose the topic that best matches your question on the Find answers page. If you can’t find a solution to your question, select Other, then select Contact the seller.

How do I report abusive message on eBay?

eBay no longer takes reports about ‘inappropriate’ messages. It just doesn’t have time to handle this type of complaint. We are expected to ‘delete and ignore’ any and all unwanted messages … and to call the police if there are any threats of physical harm.

Can I email my eBay customers?

If you’re an eBay Store seller, you can easily create and send emails to buyers who’ve signed up to your mailing lists. You can send one email per week for each of your mailing lists, and there’s no limit to the number of subscribers on each list.

How do I make a complaint to eBay?

Here’s how to open a request:Go to the Resolution Centre – opens in new window or tab.Select the issue you need to report under Resolve a problem, or select My problem is not listed here.Select Continue.Select the order you’re having a problem with.

How do I contact eBay about a refund?

Get the item you ordered or your money back—it’s that simple.Contact Your Seller. If an item hasn’t arrived or isn’t as. described, go to My eBay, select the. … Not resolved? Let us know. If you’ve talked to your seller and the. … We’ll get your money back. Fast. You can count on hearing from us within.

How do I get a refund from eBay?

You can ask us to step in by going to the case in the Resolution centre, selecting Take action and then choosing Ask eBay to step in. Whenever possible, we recommend resolving your buyer’s issue and not asking us to step in.

Can you report price gouging on eBay?

Go to the listing and choose Report item, which you’ll find next to the description and shipping and payment options. On the File a report page, select Price gouging in the Report Category field. In the Reason for report field, select Price gouging. Select an option from the Detailed Reason field and then Send.

Why can’t I call eBay?

Answers (1) First, eBay is closed right now. Next, there is no chat or email for this site only phone contact. If the seller is no longer registered you will need to open a case with PayPal if you paid that way. Make sure to state the seller is no longer registered, and ask PayPal to step in after 7 full days.

How do I contact eBay if I have a problem?

How to open a request in the Resolution CenterGo to the Resolution Center – opens in new window or tab.Select the issue you need to report under Resolve a problem, or select My problem is not listed here.Select Continue.Select the order you’re having a problem with.